Zendesk
Zendesk dashboard builder.
AI reporting that decides.
Connect camelAI to Zendesk and build SLA dashboards, agent scorecards, and ticket analytics in one conversation. The analytics layer Zendesk Explore should have been.
SLA compliance, visualized in real-time.
Connect your Zendesk instance and get live SLA dashboards that update automatically. No CSV exports. No manual calculations.
First Response
Target: < 1 hour
Resolution Time
Target: < 24 hours
Next Reply
Target: < 4 hours
1,247
Tickets Today
342
Open
18
Breached
12m
Avg Wait
The dashboards Zendesk Explore should have.
Zendesk Explore Premium
Premium add-on cost
$9–49/agent/month on top of Suite
Rigid pre-built reports
Limited customization without Professional tier
Complex query builder
Steep learning curve, days to build custom reports
Slow data refresh
Explore syncs hourly at best; not real-time
Time to custom dashboard
Days to weeks
Premium license required
camelAI
One API connection
Paste your API token — connected in 30 seconds
Fully custom dashboards
Describe what you need in plain English
Iterate by chatting
Change layouts, add metrics, adjust filters — just ask
Live API queries
Pull fresh data on every load — no sync delays
Time to custom dashboard
Minutes
No premium tier needed
Every agent. Every metric. One scorecard.
Build agent performance dashboards that update automatically. Identify top performers, flag coaching opportunities, and track improvement over time.
| Agent | Resolved | CSAT | SLA % |
|---|---|---|---|
SC Sarah Chen | 847 | 98.1% | 99.2%▲ |
MW Marcus Williams | 723 | 96.8% | 97.4%▲ |
PP Priya Patel | 691 | 97.2% | 98.1%▲ |
JO James Okafor | 612 | 93.5% | 89.6%▼ |
ER Elena Rodriguez | 558 | 95.1% | 94.8%● |
What will you build from your support data?
“Connect to our Zendesk instance and build an SLA compliance dashboard. Show first response time vs target, resolution time vs target, breach rate by priority, and escalation trends. Publish it for the support leadership team.”
Try this prompt“Build an agent performance scorecard from our Zendesk data. Rank agents by tickets resolved, average resolution time, CSAT score, and SLA compliance. Add filters for date range and team. Set up weekly email delivery.”
Try this prompt“Create a ticket categorization analyzer. Pull all tickets from the last 90 days, classify them by topic and subtopic, show volume trends over time, and identify the top 10 fastest-growing categories.”
Try this prompt“Build a customer satisfaction portal with historical CSAT and NPS trends, detractor analysis, and automated alerts when satisfaction drops below 90% for any product line. Deliver a daily summary to Slack.”
Try this promptSee where your tickets actually go.
Automatically categorize and visualize ticket volume by topic. Identify trending issues before they become crises.
Enterprise-ready from day one.
Connect with your Zendesk API token or OAuth. Credentials are encrypted at rest and never leave your workspace. Scoped to read-only by default.
Every query, dashboard build, and data access is logged with user identity, timestamp, and scope. Complete visibility for compliance teams.
SAML and OIDC single sign-on for your entire support operations team. Onboard analysts without managing individual accounts.
Viewer, editor, and admin roles. Control who can query ticket data, publish dashboards, or manage the Zendesk connection.
Schedule automated SLA reports every morning, weekly agent scorecards on Monday, or monthly executive summaries. Delivered to Slack or email.
Ticket data stays in your workspace. No third-party analytics middlemen. PII handling configurable per your organization's compliance policy.
From ticket data to live dashboard in one conversation.
Zendesk
Ticket System
Your tickets, agents, SLAs, CSAT scores, and custom fields — connected via API in seconds.
camelAI
AI Agent
Analyzes ticket patterns, builds compliance dashboards, and generates performance reports — all from your description.
Live Dashboards
Published Apps
Published to a live URL at *.camelai.app. Share with your team, embed in your ops wiki, schedule automated refreshes.
Automated reporting. Zero manual exports.
Schedule SLA reports, agent scorecards, and executive summaries on any cadence. camelAI pulls fresh data from Zendesk, generates the report, and delivers it to Slack or email — automatically.
0 8 * * *Daily SLA Report
Every day at 8:00 AM
0 9 * * MONAgent Scorecard
Every Monday at 9:00 AM
0 7 1 * *Executive Summary
1st of every month at 7:00 AM
*/30 * * * *SLA Breach Monitor
Every 30 minutes, 24/7