Intercom
Intercom dashboard builder.
AI analytics, quantified.
Your team handles hundreds of conversations a day. camelAI connects to Intercom and turns that data into dashboards, trend reports, and automated digests — so you can see the patterns hiding in your inbox.
Every conversation tells a story.
camelAI reads the story your support data is telling — volume spikes, recurring pain points, resolution patterns — and turns it into something you can act on.
How was your experience?
See your support operation clearly.
Connect Intercom and describe the metrics that matter to you. camelAI builds the dashboard — agent performance, CSAT trends, topic breakdowns, and more.
What changes when you add camelAI.
What you can build this week.
Real-time view of open conversations, wait times, and agent assignments. Highlight anything unresolved past your SLA threshold.
Track satisfaction scores over time, broken down by agent, topic, or time of day. Spot regressions before they become problems.
Combine Intercom conversation frequency with product usage data to surface churn risks before they escalate.
Your support intel, on autopilot.
Set up cron jobs that pull from Intercom, crunch the numbers, and deliver insights — without anyone asking for them.
Morning support digest
Every day, 8:00 AMOvernight conversation summary, unresolved tickets count, and CSAT snapshot delivered to #support in Slack.
Weekly CSAT report
Every Monday, 9:00 AMAgent-by-agent CSAT breakdown, trending topics, and resolution time comparisons — auto-generated and shared.
Escalation alerts
Real-time triggerWhen a conversation receives a negative CSAT rating or has been unresolved for 2+ hours, page the on-call lead.
Prompts to get you started.
“Connect to Intercom and build a real-time support queue dashboard. Show open conversations, average wait time, and agent assignments. Highlight anything waiting more than 5 minutes.”
Try this prompt“Pull our last 30 days of Intercom conversations and build a CSAT trend analyzer. Break it down by agent, by topic, and by time of day. Show me where we're dropping the ball.”
Try this prompt“Build a weekly support digest that runs every Monday at 8 AM. Summarize total conversations, resolution rate, top 5 topics, and any CSAT dips. Send it to our #support-team Slack channel.”
Try this prompt“Create a customer health dashboard that combines Intercom conversation data with our product usage from Postgres. Flag customers with increasing support volume and decreasing usage as churn risks.”
Try this prompt