Build a Zendesk ticket analytics dashboard with AI.
Resolution times, SLA compliance, agent performance, and queue health — from your Zendesk data in one conversation.
THE PROBLEM
Your ticket data is trapped inside Zendesk Explore.
- Explore dashboards are slow, rigid, and locked behind Zendesk Suite Professional or Enterprise.
- There is no way to combine ticket data with revenue from Stripe or product usage from PostHog.
- Exporting to CSV for every ad-hoc question is unsustainable — and the exports are capped.
- Agent performance reviews require hours of manual data collation across reports that were not designed for it.
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THE SOLUTION
One conversation. A live support dashboard.
Reads your Zendesk org structure, groups, custom fields, and ticket forms before it writes a single line of code — so the dashboard it builds actually matches your support workflow.
Resolution time, first reply time, CSAT, SLA breach rate, agent throughput — computed from raw ticket data with real formulas, not the canned proxies Explore gives you.
Deployed to a live URL the moment it is built. Put it on the office TV, share with your VP, or embed it in your team wiki. No Zendesk license required to view.
LIVE PREVIEW
What you get.
Support Dashboard
Last 7 daysOpen Tickets
142
Avg Resolution
4.2h
CSAT Score
94%
SLA Met
97.1%
Tickets by Priority
By Channel
Agent Leaderboard
| Agent | Solved | Avg Res | CSAT | SLA % |
|---|---|---|---|---|
| Sarah K. | 87 | 2.1h | 98% | 99.2% |
| James L. | 74 | 3.4h | 95% | 97.8% |
| Priya M. | 69 | 2.8h | 96% | 98.5% |
From Zendesk to dashboard in four steps.
Connect Zendesk
Add your Zendesk subdomain and API token. camelAI reads your ticket schema, custom fields, groups, and SLA policies automatically.
Add Postgres (optional)
Connect a Postgres database for historical analysis. camelAI syncs ticket data into structured tables so you can run queries across months or years of history.
Describe your dashboard
Tell camelAI what matters to you: resolution time by tier, SLA compliance trends, agent workload distribution, CSAT by channel, first reply time benchmarks.
Get a live dashboard
camelAI builds and deploys your dashboard to a .camelai.app URL. Share it with your team, your VP, or put it on the office TV. Schedule daily refreshes with a cron job.
HEAD TO HEAD
camelAI vs. Zendesk Explore
| Need | Explore | camelAI |
|---|---|---|
| Custom metrics | Limited formulas | Any calculation |
| Cross-source data | Zendesk only | 50+ sources |
| Sharing with non-users | Requires license | Public URL |
| Real-time refresh | Hourly cache | Live queries |
| Agent leaderboards | Basic built-in | Fully custom |
| SLA drill-down | Canned reports | Ad-hoc SQL |
WHO THIS IS FOR
Built for support leaders.
You need org-wide visibility into SLA compliance, resolution trends, and team capacity — without waiting for the data team to build a Looker dashboard.
You run weekly agent performance reviews and need a dashboard that shows resolution times, CSAT scores, and workload distribution without exporting CSVs from Explore.
You are the person who builds the reports. You want a tool that lets you combine Zendesk data with Stripe revenue and product usage data in one view — and actually iterate on it without filing Jira tickets.
FREQUENTLY ASKED QUESTIONS
Common questions
Your support data deserves better than Explore.
Connect Zendesk. Describe your dashboard. camelAI builds it in minutes.
Start building — free