Acceptable Use Policy (AUP)

Introduction

Welcome to camelAI, an AI business intelligence platform. Our chat-based tool connects directly to your databases, data warehouses, or CSV files to help you quickly query and visualize your data. This Acceptable Use Policy (AUP) governs your use of our services and is incorporated into our Terms of Service. By accessing or using camelAI, you agree to comply with this AUP.

Acceptable Use

Our services are intended to help you query, visualize, and generate insights from your data. We expect users to follow these guidelines:

  • Legal Compliance: Use camelAI in accordance with all applicable laws and regulations, including data protection and intellectual property laws.
  • Authorized Access: Only connect to and query databases or datasets that you have the right to access. Do not upload or share data unless you are authorized to do so.
  • Data Privacy: Handle sensitive data responsibly. You are responsible for ensuring you have the right to process any personal or confidential information, and for complying with applicable privacy regulations (e.g., GDPR, CCPA).
  • No Malicious Use: Do not use our platform to attempt unauthorized access, exploit vulnerabilities, or otherwise disrupt other users or systems.
  • Resource Usage: Use the service in a way that does not degrade performance for others or abuse the functionality provided by camelAI.
  • AI-Generated Content: Use the AI features responsibly. You are ultimately responsible for verifying the accuracy, legality, and appropriateness of any AI-generated insights, queries, or visualizations before acting on them.

Prohibited Activities

The following activities are not allowed on camelAI:

  • Unauthorized System Access: Trying to bypass security measures, gain access to restricted areas, or disrupt the service.
  • Malware or Harmful Content: Uploading or distributing viruses, worms, Trojan horses, or other harmful software.
  • Infringement of Intellectual Property: Using camelAI to store, share, or query data that violates another party's copyrights, patents, or trademarks.
  • Exploitation of Minors: Sharing or generating content that exploits or endangers minors.
  • Hate Speech or Harassment: Engaging in or sharing content that is hateful, harassing, or otherwise violates the rights of others.
  • Privacy Violations: Collecting or attempting to collect personal data about others without their knowledge or consent, or processing sensitive data in violation of applicable laws.
  • Fraudulent Activities: Impersonating others, conducting phishing schemes, or engaging in other deceptive practices.
  • Overuse or Abuse of Resources: Excessive or automated usage that degrades performance for others or places an undue burden on the service.
  • Harmful Conduct: Inciting or encouraging violence, harm, or illegal activities; targeting or harassing specific individuals or groups.
  • Unauthorized Data Collection: Scraping, harvesting, or mining data without permission, or circumventing security measures to access data or systems.
  • Circumvention of Service Restrictions: Using VPNs, proxies, or other techniques to bypass geographic, usage, or access restrictions imposed by the service.
  • Reselling or Misusing Services: Reselling or redistributing the services without explicit permission, or altering or reverse-engineering the services to compete with the provider.
  • Hosting or Distributing Prohibited Content: Sharing or hosting content that promotes terrorism, violence, or extremism, or facilitating illegal gambling or drug-related activities.
  • Failure to Report Breaches: Not reporting security incidents or vulnerabilities if discovered.

Disclaimer of AI Insights

camelAI's AI-driven features may generate information that is imprecise, incomplete, or contain errors. Insights, queries, and visualizations provided by the AI are for informational purposes only. You are responsible for independently verifying any outputs before relying on them for business decisions.

User Responsibilities

  • Accuracy of Data: Ensure any data you upload is accurate and that you have all necessary rights to use and process the data through camelAI.
  • Monitoring and Oversight: Review AI-generated outputs to ensure they meet your requirements and comply with this AUP.
  • Reporting Suspected Violations: If you notice any prohibited or suspicious activity, report it to [email protected].

Enforcement and Reporting

We reserve the right to investigate and take appropriate action against any user who violates this AUP, including suspending or terminating access to our services and reporting violations to law enforcement. If you become aware of any suspicious or prohibited activity, please contact our support team at [email protected].

Changes to the AUP

We may modify this AUP from time to time to reflect changes in our services or in applicable laws. Please review this policy periodically for updates.

Contact Us

If you have questions about this policy, please email [email protected].

Date Last Updated

January 18, 2025

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