You don’t have to be in camelAI to talk to your agent. Send an email or a Slack
message — it reads, responds, and takes action on your workspace, just like a
normal chat.
Workspace email
Every workspace gets a unique email address like:Any workspace member can email this address to start or continue a conversation
with the agent — directly from their inbox, without opening camelAI.How it works
Find your workspace email
Go to Settings → General in your workspace, or just ask the agent:
“What’s this workspace’s email address?”
Send an email
Email the workspace address from your work email. Write your request in the
body — the agent processes it as a chat message.
Get a reply
The agent reads your email, takes action in your workspace, and replies to
your email thread. Reply back to continue the conversation.
Details
- Threading — standard email threading keeps conversations organized in your
email client. Replies continue the same camelAI chat thread.
- Attachments — file attachments are automatically uploaded to your workspace.
The agent can read and use them immediately.
- Members only — only workspace members can email the inbox. Emails from
non-members are ignored (this is also the spam prevention mechanism).
Slack integration
Connect Slack to your workspace and message the agent directly from your team’s
Slack.Setup
Add the Slack connection
Go to Settings → Connections and add the Slack integration, or ask the
agent to set it up.
Authenticate via OAuth
Sign in to your Slack workspace and authorize the camelAI bot.
Start chatting
DM the camelAI bot or mention it in a channel. The agent responds in-thread.
Details
- Full agent turns — Slack messages are processed the same as web chat messages.
The agent can read files, run code, query databases, and take any action it could
take from the web app.
- Thread continuity — conversations are maintained across messages in the same
Slack thread.
The Slack integration is inbound-only — the agent responds to your messages
but doesn’t proactively send messages to Slack. For automated Slack posting, use
a cron job with a Slack connection. Email and Slack are great for quick asks without context-switching — “what were
yesterday’s numbers?” or “update the landing page copy to mention the sale.”
